A routine Delta flight from Miami to Atlanta was delayed when a passenger refused to end a phone call during taxi, forcing the plane to return to the gate.

A Delta plane was forced to return to the gate after de-icing fluid made its way into the plane and “soaked” a passenger. However, the flight became more than three hours delayed after crew reported that de-icing fluid had managed to make its way ...

Ryan Gumm, Delta’s senior vice president of flight operations, in a memo late last week to the company’s more than 17,000 pilots, acknowledged that the airline’s “recovery performance has been inconsistent and has not met our standards.”