Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

A customer data platform is a software that collects and organizes customer data from various channels and sources, such as CRM systems, marketing automations tools, e-commerce platforms, social media ...