Inbound marketing focuses on building and maintaining customer relationships. Investing in customers attracts leads to your site. It encourages them to choose your products and services, keeps them ...

Creating a proactive customer support strategy is essential to the growth of your business. The strategy defines the standards of care and service that you offer customers and sets the requirements ...

Exceptional customer service is the holy grail of B2B and B2C businesses, but with limited time and resources, how can businesses reach this goal? One method of improving customer care is improving ...

Microsoft Corp has launched an integrated range of training and product launch materials produced by the leading UK technical communications company Content Master. The range of materials supports the ...

MUSCAT -- Winner of three Mazda global awards for customer service, Towell Auto Centre (TAC) has always been known to go that extra mile in ensuring that their employees provide their customers with a ...

Two CCGs are funding courses to train receptionists in customer care, to help staff ‘make each patient feel valued and at ease’. NHS Bradford City CCG and NHS Bradford Districts CCG have run customer ...

Of all the consumer rights that are not in place in Kenya widely, broadly and universally, the one that really stands out as an aberration is the idea that most of our retailers have that faulty goods ...

"Georgia Home Roofing"Georgia Home Roofing announces enhanced customer care training to strengthen communication, responsiveness, and conflict resolution. The company aims to ensure homeowners feel ...

A group of 23 employees from Workforce Development Authority (WDA), last week, completed a-two-weeks training of trainers course in hospitality service. Speaking at the closure of the training, the ...

The Ministry of Social Development and Family Services have embarked on a training programme to help improve its customer service. Titled "Premium Customer Care - That's how we do things around here", ...

On Thursday, 145 hotel staff completed a two months training programme in customer care skills. The training was organized jointly by Rwanda Development Board and SNV Rwanda, with the aim of creating ...