According to the Better Business Bureau's Houston office, complaints about the company date back to March 2019 and continue through 2025.

Ali Hussain has a background that consists of a career in finance with large financial institutions and in journalism covering business. Luis Alvarez / Getty Images Consumer reviews are an important ...

When a 2015 Tesla got an impossibly good score, Consumer Reports realized there was something missing from its ratings. After all, nothing's perfect.

Finalized last year, the U.S. Federal Trade Commission’s (FTC) Final Rule on the Use of Consumer Reviews and Testimonials (the “Final Rule”) principally addresses the sale, purchase, and publication ...

Consumer Reports is beginning to publish ratings of primary care physicians in its magazine, starting with roughly 500 groups in Massachusetts. The ratings are based on statewide patient experience ...

It’s summer in the northern hemisphere. And as holidaymakers travel to unfamiliar places, that means demand for online customer reviews. Want to find a restaurant that won’t give everyone food ...