Class action lawsuits can be a crisis trigger for many companies and have the potential to cause serious damage to a business’ image, and bottom line.

Apple agreed this week to pay $95 million to settle a class action claiming its voice-activated Siri assistant violated users' privacy by recording conversations, court documents show. Why it matters: The tech giant said in the preliminary settlement agreement that it "continues to deny any and all alleged wrongdoing and liability.

A little over a year ago, Verizon settled a class-action lawsuit for $100 million. The nation's largest wireless carrier was accused of charging its postpaid customers "a monthly Administrative Charge and/or Administrative and Telco Recovery Charge (collectively,

Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.

Verizon settlement payments are starting to roll out, though for some customers they are much smaller than what was promised.

Some Verizon customers were hoping to get as much as $100 as part of a 2024 $100 million class-action settlement. But many payments were nowhere near that total.

Remember that Verizon settlement from last year? Payments are now starting, but the amount you get could be disappointing.