The bottom line in the best business book of the year on management: Pre-suaders are more effective influencers ... But Badaracco backs it up with a five-question process to help managers meet the ...

Business process management (BPM) software is designed to help you analyze business processes and understand what works, what can be better and what you can add. The software on this list can ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K ...