Witnesses have described standing helplessly and paralyzed by the horror of people screaming for help or jumping out of windows as flames tore through a 12-story hotel at a popular ski resort.

As flames tore through a 12-story hotel at a popular ski resort in northwestern Turkey, friends Esra Karakisa and Halime Cetin stood helpless as the horror

The 12-story Grand Kartal hotel in the resort of Kartalkaya in Bolu province was completely destroyed by a massive fire overnight, with 234 guests staying there at the time of the fire